Resetting post code

[allymo]

I cannot find  "change post code" when trying to respond to an email telling me to.

I am pretty insecure about techie stuff so please keep "help" VERY simple! Thanks

[Retired-James]

Hi allymo,

You don’t need to worry, but to get this sorted please do the following.

Go to www.vodafone.co.uk.

Log in to your online account

Click the Sure signal icon at the bottom on the page

Select manage my Sure Signal

Select change post code

Enter ST1 5GP and select check postcode    

Click confirm

Enter any floor level and select confirm

When asked if you want to change the location select confirm.

Select manage my Sure Signal

Select change post code

Enter your postcode and select check postcode        

Click confirm

Enter the floor level and select confirm

When asked if you want to change the location select confirm.

This will update the location profile and stop the messages coming through.

James