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Roaming Allowance

B-12345
11: Established
11: Established

How long can I use the roaming data allowance for without returning to the UK. Would a few months be pushing it a bit? 2GB abroad would be fine each month but concerned it wouldn't be allowed.

 

Thanks.

1 ACCEPTED SOLUTION

AnnS
17: Community Champion
17: Community Champion

Hi @B-12345

 

You should have something to this effect on your Terms and Conditions.  Please see below.

 

'Inclusive roaming allowances are only for our UK customers who are on short holidays or short business trips to countries within our Europe Zone. If you’re permanently roaming abroad - for example, you continuously use your phone from within our Europe Zone for more than 30 days - we may suspend international roaming on your account so you’re no longer able to use your phone abroad. We’ll contact you before we do this.'

 

There is further information from support on the link below.

 

Support - Roaming Allowance

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2 REPLIES 2

AnnS
17: Community Champion
17: Community Champion

Hi @B-12345

 

You should have something to this effect on your Terms and Conditions.  Please see below.

 

'Inclusive roaming allowances are only for our UK customers who are on short holidays or short business trips to countries within our Europe Zone. If you’re permanently roaming abroad - for example, you continuously use your phone from within our Europe Zone for more than 30 days - we may suspend international roaming on your account so you’re no longer able to use your phone abroad. We’ll contact you before we do this.'

 

There is further information from support on the link below.

 

Support - Roaming Allowance

B-12345
11: Established
11: Established

Thank you!