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08-10-2016 02:28 PM
How long can I use the roaming data allowance for without returning to the UK. Would a few months be pushing it a bit? 2GB abroad would be fine each month but concerned it wouldn't be allowed.
Thanks.
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08-10-2016 03:23 PM
Hi @B-12345
You should have something to this effect on your Terms and Conditions. Please see below.
'Inclusive roaming allowances are only for our UK customers who are on short holidays or short business trips to countries within our Europe Zone. If you’re permanently roaming abroad - for example, you continuously use your phone from within our Europe Zone for more than 30 days - we may suspend international roaming on your account so you’re no longer able to use your phone abroad. We’ll contact you before we do this.'
There is further information from support on the link below.
08-10-2016 03:23 PM
Hi @B-12345
You should have something to this effect on your Terms and Conditions. Please see below.
'Inclusive roaming allowances are only for our UK customers who are on short holidays or short business trips to countries within our Europe Zone. If you’re permanently roaming abroad - for example, you continuously use your phone from within our Europe Zone for more than 30 days - we may suspend international roaming on your account so you’re no longer able to use your phone abroad. We’ll contact you before we do this.'
There is further information from support on the link below.
09-10-2016 10:26 AM
Thank you!