cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

S5 not receiving texts

gcallender
1: Seeker

Samsung Galaxy S5 - Can make and recieve phone calls, browse online, send text messages but cannot recieve texts. 

 

Have SIM changed, rebooted device, removed & reseated SIM, put in and out of Flight mode, changed network operators from Vodafone to another and back to Vodafone, changed network mode, put network operator on Vodafone AND on Automatic. None of these have worked and the people in the Vodafone shop can't help. 

 

SIM doesn't work in other phones, so has to be purely an issue with the Network. 

2 REPLIES 2

redpages
17: Community Champion
17: Community Champion

Hi. It certainly seems the case if you've gone through all of those checks.

 

  • What happens when you try to send an SMS to your own number, any error message?
  • Are the messages not receiving from one contact or multiple contacts (or multiple contacts on different networks?)

 

Vodafone would need to narrow down if the problem is originating at the end of the sender or the message landing on their network.

Vodafone customer since 2004. Attempting to help where I can on the Community

steveo67
12: Established
12: Established

Did you check already that the message centre number is correct ?

 

(Settings -> Text Messages ->Message Centre)