SS2 technical help please

[veryveryangry]

I have recently changed from a blackberry to an iPhone

I have kept the same number but after 6 days my sure signal is not providing a 3 G signal to my new phone

What can I do?

Problem 2

For the last 6 months I have been trying to register a new user onto my sure signal but ALWAYS get a message saying there appears to be something wrong, we are working hard to fix the problem

Really? Working hard? After 6 months of trying to register an additional user

CAN I GET SOME TECHNICAL HELP PLEASE. Not the usual turn it off for 24 hours and try again crap please

Thanks

[veryveryangry]

Is the link in your message correct?

Your private message stated certain data I needed to enter in certain boxes and the form it links to bears no resemblance to your requirements

WHY CANT YOU SORT THIS OUT

[veryveryangry]

Does anyone here know if any of the other mobile providers have a system similar ( but a system that works ) to the (un) sure signal system?

I would be interested to know

Thanks

[Mark]

Hi @veryveryangry,

If you've replied to the link Sukhi gave, please let us know the email ref (#10******) from the auto response.

We’ll then be able to chase this up for you.

Thanks

Mark

[veryveryangry]

Well said!

[veryveryangry]

ABSOLUTELY SHOCKINGLY POOR CUSTOMER SERVICE AGAIN AND AGAIN AND AGAIN AND AGAIN

[veryveryangry]

Vodafone must have the worst customer service of any company I have ever dealt with

Shocking

If you agree post here and let's keep this message at the top of the page until they start caring for their customers

[veryveryangry]

BTW

don't worry about them not fixing your problem if you post here, they won't fix it anyway!