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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74111 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229924 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204035 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Anyone Cancelled Their iPhone 6 Order?

Hey all, I'm one of many VARY annoyed Vodafone customers, who ordered the new iPhone 6+ on release day, about half hour after they went on sale. I'm still sat here without a phone, with VF telling me that the henadset is 'Pending Pick', when in actua...

Resolved! upgrade

I know everyone will have their own preference but I'm due an upgrade soon so anyone tell me the difference between that Samsung alpha and galaxy s5 and which is the better phone I know there's some tech people on here who can help me out

mancman by 4: Newbie
  • 11725 Views
  • 2 replies
  • 0 thanks

Resolved! Forgot iPhone pass code

Hi my girl has an iPhone 5s and she was messing about changing her pass word to get into phone, now it's has locked her phone for 60 mins and she still can't remember it, how do i get it changed and her pass code???? Thanks

iPhone 5 Serial Number incorrect

Good afternoon, After waiting on hold for around 30 minutes without having a chance to talk to a human, I deceided to try talking with someone 'live' on the website, to no avail. So now I thought I would try the forums!  My iPhone 5 is just over a ye...

joeyash by 2: Seeker
  • 10653 Views
  • 1 replies
  • 0 thanks

Resolved! IOS 8.0.2

Just wondering whether anyone has updated their phone to the latest software and had any problems? After 8.0.1 was scrapped after problems users experienced I'm wary about updating to this one.

lprodger by 3: Seeker
  • 9283 Views
  • 5 replies
  • 0 thanks

Resolved! Sure Signal not working - no lights

Hi, my sure signal 2 box has been working fine for months until a few days ago when I noticed I had no phone signal and neither light was on on the sure signal. I have since tried a factory reset numerous times and get nothing. All I have is the powe...

Resolved! HTC Sense no so sound with phone

Suddenly I can't hear or be heard on phone calls.Volume levels are maxPhone is not mutedMusic plays just fineMy settings say the model is . HTC Sense, V6.0.  Software 6.12.161.8Any idears?

Resolved! iPhone Sim cards Swapping?

Hi, I have a contract sim only card and I have it in my iphone 5s. I am of on a camping trip next weekend. and I was planing to take my sim card out of my iphone 5s and put it in an old iphone 4 of mine so I dont dammage my newer iphone 5! is this po...

Delivered to wrong address

I asked a question on here last week about changing the delivery address as it was being sent to the store rather than the account address and as i am away for work will be unable to collect. but that is a whole different story involving vodafone not...

Tom5865 by 7: Helper
  • 10969 Views
  • 2 replies
  • 0 thanks

Sure Signal Premium or Rural Open Sure Signal

Looking for a solution for a domestic project that I am working on.  It is a large house in a rural location that needs Vodafone coverage that is currently close to non-existant (patches of 2G).  Having multiple domestic Sure Signal boxes doesn't loo...

zdfa186 by 2: Seeker
  • 11009 Views
  • 1 replies
  • 0 thanks
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