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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73778 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229871 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203347 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal all lights off!

Hi there My Sure Signal has just stopped working.  Before this it had worked fine since January.  On switching on this morning only the power light came on, nothing else.  No change after 2 hours.  I have tried the reset sequence (hold reset button, ...

Resolved! Rubbish on my phone

I have a 5s. Recently my phone was polluted with some rubbish from U2. Please can someone help me delete it? I've deleted it once. It seems to have re-infested my phone. Before anyone tells me to log into itunes... I don't have it installed. I don't ...

lsavidge by 4: Newbie
  • 11856 Views
  • 7 replies
  • 0 thanks

Vodafone protect

My phone is stuck on Vodafone protect. Can't log in to my account either. Can anyone help?

Pitkin85 by 2: Seeker
  • 12637 Views
  • 1 replies
  • 0 thanks

Resolved! GALAXY S5 BATTERY CONNECTOR HAS FALLEN OFF!!!

Hi The battery cover on my S5 has come away from the phone already!this now makes it a non IP67 phone as its got its own seal Is this covred under warranty? any help appreciated. BestMatt 

De-Register Sure Signal

Hi, I need to De-register a Vodafone Sure Signal box in my name in order to pass it on. I no longer have a Vodafone account. Please can someone let me know what I need to deregister this?Chris

Resolved! Galaxy Note 4

Any news on release date yet. I'm due an upgrade shortly

gegsy31 by 2: Seeker
  • 21100 Views
  • 12 replies
  • 0 thanks

Iphone 5 No network

Hi Im looking for some advice, I have ha my Iphone over a year never ha any problems till now.I upgraded yesterday over the phone so have yet to get my new phone and have had no service on my phone since last night.I have tried to re start, reset net...

lexi11 by 4: Newbie
  • 10897 Views
  • 1 replies
  • 0 thanks

Number Transfer still waiting...

I picked my new iphone 6 up on Monday morning and was told my number would transferred across within 24 hours. It's Wednesday now and this still hasn't happened. I gave my PAC code with my order. Should it really take this long?

Geojai by 2: Seeker
  • 12055 Views
  • 8 replies
  • 0 thanks

Firmware Update SureSignal V1

Hello I gather I need a firmware update for this box..Will not connect phones3 green solid lights. Good network speed and connection. All required ports opened.Serial is 21229792029  Sagem BoxResync successful.. but still no comnnection to phones Tha...

Personal details not matching bank details

Hi all, I'm just trying to order an iphone 6 plus, going through Quidco - so has to be online!It says my personal details don't match my card details.My husband had the same issue, but his has now gone through. Any ideas on what the problem could be?...

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