We had to replace our trusty V3 Sure Signal after it died. The new unit was plugged in yesterday and registered online. I had problems registering my wife's phone as it kept coming up with an error. After many times of trying it finally worked and does show both phones as being registered - she also received an automated text to tell her it had been setup. The unit took a few hours to complete registration but eventually worked fine with my phone. However, we just can't get my wife's phone to connect (I've also tried rebooting the iPhone).
The V3 appears to be working fine according to the indicator lights but here's the information requested:
Ping 29ms
Download speed 46.96
Upload speed 10.14
IP address 86.179.242.149
Serial Number: 43171536188
Tracing route to 212.183.133.177 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms RT-AC68U-B5F0 [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 7 ms 7 ms 7 ms 213.120.158.157
5 12 ms 11 ms 11 ms 212.140.235.202
6 12 ms 12 ms 12 ms 213.120.180.175
7 12 ms 12 ms 12 ms 217.41.169.109
8 12 ms 11 ms 11 ms acc2-xe-2-0-3.sf.21cn-ipp.bt.net [109.159.255.223]
9 21 ms 23 ms 23 ms core2-te-0-13-0-12.ilford.ukcore.bt.net [109.159.251.187]
10 20 ms 20 ms 19 ms peer6-te0-0-0-23.telehouse.ukcore.bt.net [109.159.254.62]
11 18 ms 18 ms 19 ms t2c3-et-7-3-0-0.uk-lon1.eu.bt.net [166.49.211.230]
12 21 ms 20 ms 21 ms 166-49-211-254.eu.bt.net [166.49.211.254]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
I hope you're able to help.
Regards,
Jon Williams
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