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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73762 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229868 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203338 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Pay As You Go Mobile Broadband

I have got a pay as you go mobile broadband, and I would like to check the balance left. However, there isn't an account button at the right-hand end of the red bar. Besides, whenever I click on that "view online bill" button, it requests me to regis...

maymay4862 by Not applicable
  • 10436 Views
  • 1 replies
  • 0 thanks

Huawei E870 Unlock Software

Hi, I have got my NUC for my datacard (E870) but i have not been told how to unlock it, where can i get the software from? thanks

yerfdog by Not applicable
  • 13437 Views
  • 6 replies
  • 0 thanks

Vodafone Account - Can I Change My Price Plan Mid-Contract?

Just wondering if it's at all possible to change the tariff I'm on now that I'm past the mid way point of my contract, with pretty much everywhere I go having wifi available my usage of the mobile broadband is substantially less than I envisaged. Th...

-Si- by Not applicable
  • 17817 Views
  • 1 replies
  • 0 thanks

Mobile Broadband - 3g in France. Improving signal strength

Hi Guys...hoping you might be able to help. I spend a lot of time in France and currently use the k3765 dongle. I mainly use the dongle whilst outdoors but the 3g signal strength varies considerably even when stationary in the same spot. My questio...

0rient by 1: Seeker
  • 11439 Views
  • 3 replies
  • 0 thanks

Vodafone K3570-z - It Won't Install On My PC?

hello, we have purchased a dongle k 3570-z it will install on our laptop and work fine.... but our laptop is faulty so we have brought a pc... when we try and install it on there it says administrative privileges arent present to install so it quite ...

lysandrews by Not applicable
  • 10442 Views
  • 0 replies
  • 0 thanks

Mobile Broadband - k3570-z install issue?

hi, i've just bought this dongle on payg.it did install at first and worked ok.the next time the message 'device not found' was shown.now it just won't install.gets to 'starting new' services then 'rolling back action' and nothing. i use windows xp...

angus61 by Not applicable
  • 11395 Views
  • 2 replies
  • 0 thanks

Mobile Broadband - Data Allowance different online?

When I check my data allowance on the website it says I don't have any left but when I click check balance on the console it says I have 1.8GB left, well when I had 1.8GB. Is the website being updated or something

mattcool09 by Not applicable
  • 11141 Views
  • 1 replies
  • 0 thanks

How can I view my account balance?

Hello!! I want to know what I have to do to check my account balance. I know I can check it in my Vodafone Mobile Broadband Lite, but in there I only have the daily balance, so I don`t know the total balance, therefore if I need to top it up . Thank ...

R.M.P. by Not applicable
  • 15939 Views
  • 6 replies
  • 0 thanks

K3570-Z - Laptop has RAS 635 error, Mac's won't connect

Hello, I write this from my phone so forgive any typos! I bought a k3570-z as a PAYG last week. It seemed to work ok for the first few days. Now, it's unusable. On my laptop, it brings up error code RAS 635. On my two macs it does not have an error...

Caboose by 2: Seeker
  • 13776 Views
  • 3 replies
  • 0 thanks

Received A Invalid Response

I'm now getting so hacked off - can anyone help? More and more websites are not loading and just giving me a blank screen with Received a invalid response It started about 2 months ago - my laptop was knackered, so I just thought it was that - bu...

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