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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74088 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229923 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204031 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

VF K3805-Z - Dongle will only connct to 2G

Hello, The above mentioned dongle does not connect to 3G or EDGE, it will only connect to GPRS. I have a Blackberry 9700 next to the dongle and it shows full 3G signal. If i switch to 2G only mode on the BB 9700 it shows full EDGE coverage. Why c...

Mobile Broadband - Received A Invalid Response

Hi there, I have been reciving "Received A Invalid Response" while trying to log on xtube! However, other adult websites work just fine! Sometimes I can get hold of the intro page but as soon as I click on a video link, it redirecting me to the "Rec...

itsmesoul by Not applicable
  • 12383 Views
  • 2 replies
  • 0 thanks

Mobile Broadband - K3570-Z

offered to help a friend set this up on their laptop, ive been trying all day and it simply wont work windows xp (sp3) detects that its plugged in, about 5 instances appear in device manager, yet it doesnt seem to be able to find the drivers for the...

BRUN by Not applicable
  • 14224 Views
  • 2 replies
  • 0 thanks

Mobile Broadband - K3765 Ras 635 & Ras 619

Hi, So Ive A Problem With A K765, I Cant Connect To The Internet Im Getting The Ras 635 & 619 Error, How Can I Fix This? My Firmware Is 11.126.10.06.00

Dunne08 by Not applicable
  • 15523 Views
  • 9 replies
  • 0 thanks

Vodafone Network - Signal Quality after Work on Mast

Today I noticed I have a really poor signal at my house on my phone, girlfriend phone and mobile dongle. Being out and about I noticed that the where doing work on the voda mast (I know this because its a stones throw from my house). The seemed to fi...

jaxouk by 4: Newbie
  • 13279 Views
  • 2 replies
  • 0 thanks

international dongle

i was wondering if it is possible to get a broadband dongle that u top up monthly that my husband can use in oman. i dont want to get one on contract as u have a minimum contract and he is only there for six month. if not what are my other options pl...

How do I transfer to a new MBB plan while keeping my dongle?

I'm on the PAYG plan at the moment (3GB/£15) and I want to transfer to the £2/m PAYG plan. Apparently I have to buy a new dongle, which seems a waste as I have one already. Is there anyway I can transfer to a new plan with my existing dongle? Thanks

netgem21 by Not applicable
  • 14516 Views
  • 6 replies
  • 0 thanks

mobile broadband topup expiry change in terms ?

Hi Ive had a prepaid 1gb dongle for abut 6 months and i have finally used up my 1gb .. when i first got this and activated it said i had roughly 9months to use it in , and each top up would do the same now when i try to top up im very confused and...

palopalo78 by Not applicable
  • 13622 Views
  • 3 replies
  • 0 thanks

3G Network performance

Until 2 weeks ago, I had not realised how bad Vodafones 3G coverage is. I had been having problems with by Home Broadband (now resolved) and as a backup bought one (not Three of the Mifi devices (new black one). I drive a lot between Glasgow/St And...

c53204 by 4: Newbie
  • 12203 Views
  • 1 replies
  • 0 thanks
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