Sim Activation

[Khadijaht]

My iPhone6 came this morning. The sim card is still not activated as it says no service. I don't want my previous number I want to use the new number with my new sim. This is my first time using Vodafone. Please tell me what to do so I can begin using my new phone.

[Khadijaht]

Also I got this new contract from carphone warehouse so do I go to them or a Vodafone shop if this isn't sorted by the 24hours?

[Amanda]

Hi @Khadijaht

Welcome to the eForum.  

Your new SIM may need activating first. 

However if you still need help after this, please speak to our Live help team. 

Thanks,

Amanda