Sim Swap/No Signal

[crabman_3]

HI,

I recently did a sim swap and now the phone will read no signal, if i give you the serial number on the sim could you please fix it?

Serial no. - 000302044901338

Thnak you!

[BandOfBrothers]

Hi


Pease try to refresh the phones signal by turning it Off and On.

[ChazzD]

Hi @crabman_3

Welcome to the eForum.

You can find information on how to activate your SIM on our website. 

If you find you're still having trouble once you've done this, please speak to Live help so we can look into it for you.

Thanks,

ChazzD