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Sim card

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Lewiswheeler__9
2: Seeker

Hi by mistake I bought the wrong SIM card for my iPhone 5c I needed a nano sim instead, and I was wondering if I could get an exchange for what I bought it's a £20 top up freebie.

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Accepted Solutions
BandOfBrothers
17: Community Champion
Hi

You would need to speak to vodaphone customer services.

Any vodaphone shop can supply a nano sim to you and if required to retain your mobile number perform a sim swap.

This should move your number, tariff and credit across.

Current Phone >

Samsung Z Fold³ 5G.

Previous Phone >

Samsung Note 20 Ultra 5G - SM9860.

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3 REPLIES 3
BandOfBrothers
17: Community Champion
Hi

You would need to speak to vodaphone customer services.

Any vodaphone shop can supply a nano sim to you and if required to retain your mobile number perform a sim swap.

This should move your number, tariff and credit across.

Current Phone >

Samsung Z Fold³ 5G.

Previous Phone >

Samsung Note 20 Ultra 5G - SM9860.

View solution in original position

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Lewiswheeler__9
2: Seeker
Is there an email I can contact? And what do I do with this SIM card I have here as I paid for a £20 top up for it as well..
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Stephenlyew
7: Helper
Your better off getting the sim card cut down to size save speaking to the fools at customer service as they have no idea what there doing and will lie and tell you one thing but do something bargain basement customer service from them
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