cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Sim card

Lewiswheeler__9
2: Seeker
2: Seeker

Hi by mistake I bought the wrong SIM card for my iPhone 5c I needed a nano sim instead, and I was wondering if I could get an exchange for what I bought it's a £20 top up freebie.

1 ACCEPTED SOLUTION

BandOfBrothers
17: Community Champion
17: Community Champion
Hi

You would need to speak to vodaphone customer services.

Any vodaphone shop can supply a nano sim to you and if required to retain your mobile number perform a sim swap.

This should move your number, tariff and credit across.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

View solution in original position

3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion
Hi

You would need to speak to vodaphone customer services.

Any vodaphone shop can supply a nano sim to you and if required to retain your mobile number perform a sim swap.

This should move your number, tariff and credit across.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Lewiswheeler__9
2: Seeker
2: Seeker
Is there an email I can contact? And what do I do with this SIM card I have here as I paid for a £20 top up for it as well..

Stephenlyew
7: Helper
7: Helper
Your better off getting the sim card cut down to size save speaking to the fools at customer service as they have no idea what there doing and will lie and tell you one thing but do something bargain basement customer service from them