Sim swap won't work

[danielle_parker]

I just received my new phone and my new sim. I have tried multiple times to activate my new sim however each time I receive a text says 'we were unable to activate your sim'. How do I solve this issue?

[drey_p]

The quickest and easiest way to get your new SIM activated is to pop into your local Vodafone Store.  They will activate the SIM for you and you will usually be up and running prior to leaving the store.

Enjoy your new phone!  Pop back if you have any queries regarding it.

[danielle_parker]

OK thanks I'll take it in

[drey_p]

You're welcome!

Which phone did you get?  The S6 or S6 Edge?