Speed drop and lost connection: PADI sent

[Griddy]

Connection used to be fine but recently the speeds displayed by the router on the opening page when logging in (to 192.168.1.1) have dropped from over 70 to 62 and the upload speed from 19 to 15. This is combined with another symptom with a couple of disconnects an hour during peak times for 1-3 min. The log displays a continuous "PPPoE PADI sent" until it connects again. I don't know if this is related to a change in power levels on the line.

Currently:

SNR Margin	6.4 dB	6.3 dB
Loop Attenuation	16.4 dB	21.9 dB

I have tried to call customer service but not getting anywhere. If this contihnues I shall be leaving Vodafone as soon as my contract is up!

[molex]

Mate check out my topic here for a few (maybe) explanations discovered by myself.

https://forum.vodafone.co.uk/t5/Broadband-Home-Phone/wan-disconnects-padi-pado-what-is-happening/td-...

You are not alone and there are a few users in the thread with the same issue, my engineer is coming out tomorrow to look into it and i will keep everyone up to date with his findings in my post.

you are definately not alone.

[Tash]

@Griddy I'm sorry to hear we weren't able to resolve this for you on the call.

So we can take a look into this for you, please speak with our dedicated Broadband team on Live Chat.

Please let us know how you get on after speaking with our specialists.