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09-12-2015 12:51 PM
Hello,
Just wondering why I have not received the 5.1.1 android update on my note 4 yet?
My handset is still on 5.0.1 which doesn’t work with BBC Iplayer on the note 4.
Is anybody else still on 5.0.1?
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09-12-2015 04:23 PM
Find the firmware code and then check the code on sammobile.com
You may well find that this phone was made for a different country that hasn't yet had the update pushed out. Dealers like Mobile Phones Direct have been known to buy on the grey market and phones that were destined for other countries end up here.
09-12-2015 06:10 PM
@jeffkinn wrote:Dealers like Mobile Phones Direct have been known to buy on the grey market and phones that were destined for other countries end up here.
Whilst I am very sorry for the OP's situation, I am pleased that they have posted as it does serve to highlight what we keep saying on here about dealers supplying grey market handsets.
Unfortunately, it has only come to light when it is too late for the OP to cancel the contract and return the device (assuming the deal even allows that)
PWIAC
09-12-2015 06:16 PM