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11-06-2014 06:17 PM
Hi,
We've had a Sure Signal 3 in our flat since around August last year. It worked great for months with no problems. Then, around 6 weeks ago we started to have issues that would require us rebooting the Sure Signal.
This worked for 4 weeks, but now only the first white light flashes, while the other two lights are unlit.
Traceroute:
traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 52 byte packets
1 bthomehub (192.168.1.254) 3.486 ms 2.456 ms 2.602 ms
2 172.16.11.1 (172.16.11.1) 15.744 ms 15.406 ms 15.784 ms
3 * * *
4 217.41.216.45 (217.41.216.45) 16.233 ms 16.965 ms 18.241 ms
5 217.32.147.226 (217.32.147.226) 15.913 ms 16.447 ms 16.184 ms
6 217.41.168.175 (217.41.168.175) 16.564 ms 16.421 ms 15.570 ms
7 217.41.168.109 (217.41.168.109) 15.767 ms 16.726 ms 17.086 ms
8 acc2-10gige-0-2-0-5.l-far.21cn-ipp.bt.net (109.159.249.227) 15.889 ms
acc2-10gige-0-0-0-4.l-far.21cn-ipp.bt.net (109.159.249.194) 15.577 ms
acc2-10gige-0-2-0-7.l-far.21cn-ipp.bt.net (109.159.249.231) 16.981 ms
9 core2-te0-7-0-15.faraday.ukcore.bt.net (109.159.249.143) 16.930 ms
core4-te0-10-0-27.faraday.ukcore.bt.net (109.159.255.201) 16.920 ms
core2-te0-0-0-17.faraday.ukcore.bt.net (109.159.249.135) 16.871 ms
10 host213-121-193-111.ukcore.bt.net (213.121.193.111) 16.994 ms
62.6.201.175 (62.6.201.175) 16.769 ms 15.764 ms
11 t2c3-xe-0-2-2-0.uk-lon1.eu.bt.net (166.49.211.174) 16.653 ms
t2c3-xe-1-1-3-0.uk-lon1.eu.bt.net (166.49.211.182) 16.559 ms
t2c3-xe-2-1-1-0.uk-lon1.eu.bt.net (166.49.211.190) 15.595 ms
12 166-49-211-254.eu.bt.net (166.49.211.254) 17.026 ms 16.767 ms 17.084 ms
I have attached info regarding our connection.
Any help is much appreciated!
Thanks,
Howard
11-06-2014 06:45 PM
Hi Ben,
IP address was in the attachment but is: 86.161.105.93
Serial Address is: 40132325305
Thanks!
13-06-2014 09:46 AM
Hi, any updates on this please? Thanks!
13-06-2014 12:38 PM