Hi
My V3 suresignal is not connecting through a TPLink router (uPnP is enabled on the router). On start up it has a flashing red light with a flashing 1st light. This changes to a flashing red light with solid orange 1st light. Then changes to a solid red flashing light and lights 2 and 3 are solid.
The suresignal does connect and works fine with a BT hub 5. It was reregistered last week, but I am trying to get it to connect using the new TP Link router as the BT router keeps dropping connection.
Speed Test Result: Ping 29ms; Download 70.60Mbps; Upload 13.78Mbps
External IP Address: 5.81.31.252
SureSignal Serial No: 43151603560
Traceroute:
C:\Users\Ali>tracert 212.183.133.177
Tracing route to 212.183.133.177 over a maximum of 30 hops
1 3 ms 1 ms 1 ms ARCHER_VR2600 [192.168.1.1]
2 * * * Request timed out.
3 * 18 ms 18 ms 31.55.185.193
4 19 ms 19 ms 19 ms 31.55.185.224
5 19 ms 22 ms 19 ms core1-hu0-19-0-1.colindale.ukcore.bt.net [195.99.127.138]
6 21 ms 21 ms 20 ms 195.99.127.87
7 21 ms 20 ms 19 ms t2c3-et-7-3-0-0.uk-lon1.eu.bt.net [166.49.211.230]
8 20 ms 19 ms 19 ms 166-49-211-254.eu.bt.net [166.49.211.254]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
I have opened the ports 53, 8, 50, 123, 500, 4500, 1723, 67, 68, 33434-33445.
Could you please advise?
Thanks
Alison
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