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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74120 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229924 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204037 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

K3520-Z - I can't get the modem to work with MacBook Pro

Hello, I have a new MacBook Pro (10.6.3) that will not recognise my Vodafone Huawei K3520-Z USB modem. The stick works perfectly with my Windows laptop. I have installed and uninstalled the latest version of VMC for Mac a number of times but still ...

NickVoda1 by Not applicable
  • 10304 Views
  • 9 replies
  • 0 thanks

Mobile Broadband - Poor signal and connection speeds?

Hi I have had my VF MBB dongle for about a year now, I think and in the beginning the signal was great. But over the past few months the signal quality has deteriorated very noticeably. No matter where I go it seems that I cannot get a decent sign...

Myrm by 16: Advanced member
  • 9246 Views
  • 7 replies
  • 0 thanks

Mobile Broadband - Usage in the EU

When it says on the charges page that it's £9.99 for 50mb to use mobile broadband with the dongle in the EU from 15th june - Does that mean that it's charged pro-rata or that as soon as you connect you are charged £9.99 but won't be charged again unt...

Mobile Broadband - K3715 wont work with Belgian mobistar?

Hi people, i have a dongle K3715 how work great. but now i have changed network (mobistar/telenet) but when i install the key on my new laptop i can select many provider but mobistar is not listed so i select manual setting. install continu and i...

PAYG Broadband - Issues Topping Up

Hi, I have very recently (around 15 minutes ago) attempted to top up my PAYG service, hoping to increase my data allowance as it was dropping low. I have read all the FAQs and searched google for instructions on how to increase the data allowance v...

Near319 by Not applicable
  • 8175 Views
  • 1 replies
  • 0 thanks

mobile dongle - How do i get my free £15.00 top up?

I bought a pay as you talk dongle for £25 which came with a free £15 top up. I have installed and registered my dongle and set it all up properly but my £15 has not registered. How can i get my £15???

adygal by Not applicable
  • 7788 Views
  • 1 replies
  • 0 thanks

Mobile Broadband - Poor Connection

I'm a vodafone's Mobile Broadband Costumer Since May 30, 2010. I signed up for the broadband because I was offered a cheaper computer in one of the PC stores. The problem is that the connection in the town I live in is very, very slow (much slower co...

Carrick by Not applicable
  • 7313 Views
  • 1 replies
  • 0 thanks
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