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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73685 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229853 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203293 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Mobile Broadband - How long are the contracts?

Hello, I'm writing this because I'm considering to buy an Apple Mac from 'PC World' with a vodafone mobile broadband. The thing is that I need to travel from the UK to Germany very often and I would need internet there as well. So my questions are; ...

Sean by Not applicable
  • 7434 Views
  • 1 replies
  • 0 thanks

Unable to get Internet connection or send email on Dongle

Hi, my name is Pete and I work as a print manager for a firm of screen and digital printers in North Devon. My boss is currently working away with his new 3G broadband dongle and has found that whilst he can get a connection and receive e-mails, he c...

Pete H by Not applicable
  • 7924 Views
  • 4 replies
  • 0 thanks

Mobile Broadband - netbook displays device switched off

have already left a post on this topic with no joy as it is supposed to be a hardware issue i have a dell inspiron 910 netbook that has the following issue when i open the vmc dashboard it says device switched of, so i am unable to search for a net...

Vodafone Mobile Broadband - Can I Use My Phone SIM In My Samsung Netbook?

Hello, I have a blackberry storm on contract and included in that is a data plan allowing me to browse the internet (unlimited) via the handset. I also own a Samsung netbook that has the provision to insert a sim card in order to go online - "Can...

ajb1976 by Not applicable
  • 7677 Views
  • 1 replies
  • 0 thanks

Mobile Broadband - Mobile Connect Lite won't connect except with popup

I'm using Mobile Connect version 9.4.4.17702, which I had to install separately on my Windows 7 machine, as the version on my stick didn't work (and then had a huge support runaround from Vodafone, which they eventually removed from the forum - but t...

timfg by 4: Newbie
  • 8495 Views
  • 1 replies
  • 0 thanks

Mobile Broadband - problems connecting while abroad.

Hi, I'm posting this on behalf of a friend who is having problems with their vodefone pay as you go USB dongle. When they travelled to New Zealand they bought a new zealand vodafone to use in their UK dongle but that didn't work. They went to a voda...

Mobile Broadband - K3565, No 3G Signal B31 1DR?

Moved house so needed a dongle as a short term replacement until my ISP re-installs my main connection, so I pop down my local vodafone shop and bought myself a dongle (K3565 Rev2) and bring it home and plug it in and that's where the fun begins.. F...

gwalton by Not applicable
  • 7340 Views
  • 1 replies
  • 0 thanks

Mobile Broadband - Have to activate the sim everytime

Hi everyone, Does any one else have the same problem? If I dont use my mobile broadband for a week or so I have to take the sim out of the netbook and put it a mobile phone to reactivate it. I dont use the usb dongle as my netbook has a sim slot i...

liamf by Not applicable
  • 8504 Views
  • 1 replies
  • 0 thanks
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