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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73605 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229836 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 202464 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

K3565 Modem - Searching For Network

Hi, im using the K3565 mobile broadband usb stick modem and it was working fine until a few hours ago when i got cut off and now it does nothing but say "searching for network" and now i cant use it, does anyone have any ideas as i desperatley need i...

K3565 modem - Poor Connection Speeds

Hi, I have had the K3565 dongle for about 2 months. I have tried to use the broadband in 3 different areas and I only ever get a poor or very poor signal, with the speed being really slow. I have spoken to the vodafone help desk, but all the tell me...

TonyM by Not applicable
  • 9316 Views
  • 7 replies
  • 0 thanks

Huawei K3675 Adapator - Xp Conflict

Apologies if this appears elsewhere. For 2 weeks my K3675 adaptor has been working great - so we know it works. Then my beloved IT department upgraded my laptop a day ago and it will not longer make the connection to any network. USB is working. ...

browna01 by Not applicable
  • 11456 Views
  • 5 replies
  • 0 thanks

Mobile Broadband - Error 365

Im on vodafone mobile broadband-this week-end I keep getting error 365 when trying to connect and there for I cannot connect, I have five friends in the same area and they keep getting it as well, this the the first time this has ever happened. It a...

pmatkin by Not applicable
  • 8452 Views
  • 1 replies
  • 0 thanks

Mobile Broadband - How Much Is It In Europe?

I spend half the year travelling around in New Zealand and have a Vodafone dongle there that gives me 512Mb a month for $30 (<£15). I'm very happy with that because it works well most of the places that I go and I haven't needed all the 512Mb in any...

Cynthia by Not applicable
  • 8064 Views
  • 1 replies
  • 0 thanks

K3565 - 3G Broadband gives RAS 619 error

Hi, I bought a payg k3565 USB 3GB 30 day USB dongle yesterday. I plugged it in and software installed, but when I tried to connect to the offered 3G Vodafone network, I got the familiar message saying that I should make the device default (it is) re...

barratt15 by Not applicable
  • 8152 Views
  • 2 replies
  • 0 thanks

mobile broadband - K3565 connection problem

Hi can antone help me? I have the K3565 usb stick and was running VMC 9.3.5.11960 with no problems. I upgraded to VMC 9.9.6.20529 latest software and now I cannot connect to the web. I want to go back to my previous version VMC 9.3.5.11960 but I cann...

Dell Mini 9 - I&#39;m Getting Blue Screen Errors

Good morning people, I have had a dell mini 9 netbook since feb last year witch has worked fine since now when ever i try to go on line through wi-fi or through the dongle the screen turns blue with the followin text. "a problem has been detected a...

jpt by 4: Newbie
  • 9134 Views
  • 11 replies
  • 0 thanks

Mobile Broadband - No Device - not fixed for K3805z

Maybe you can help, the level 2 technical team hung up on me after 30 mintues on hold ('we cannot deal with your call owing to an emergency' i.e. it was 8pm, which Vodafone later told me is their going home time ) To the point: Just got a USB stick...

K3565 Rev2 - Issues With Snow Leopard 10.6.3

Hi My dongle worked well on my MacBook and on my netbook (Windows). It still works on the netbook but not on my MacBook since I installed Snow Leopard 10.6.3. I've been on to Vodafone technical services and with their advice have successfully insta...

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