Sure Signal Re-Sync

[Mupps]

I'd be grateful if you could re-sync mu sure signal, s/n 43150713964.  Thanks

[Mupps]

Could you resync:  43150713964

Swapped two SIMs, now getting no signal on either 😞

[BandOfBrothers]

Hi,

When a sim swap has been processed then its suggested to de register the number for a period of 24 hours. 

Then re register it. 

[Rahim]

@Mupps Were you able to get this issue sorted as per the advice given from @BandOfBrothers? 

[Mupps]

I'm the Sure Signal owner, so I think I can't de-register my number.  Do you mean de-register the Sure Signal?

[Rahim]

@Mupps Apologies. 

You'll need to de-register the Vodafone Sure Signal, as opposed to your individual number. 

Please then wait 24 hours before registering your device again. 

[Mupps]

Is this something that's stated in Sure Signal manual?  I don't recall reding it anywhere.

[Rahim]

@Mupps This is somthing that we advise if you're still facing issues after trying our Sure Signal Troubleshooting guide.

Let us know if you're still having trouble.