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Sure Signal V3: Flashing Red light, stable Orange User light

brosnan
2: Seeker
2: Seeker

Ok so I have seen various posts, and "magic" fixes. Fleet Hampshire has really poor STABLE Vodafone coverage. The non UK calls centres told me switch to 2G or get a suresignal.

 

After a sence of humour failure I went for the sure signal and it does not work. Both my wife and I have Vodafone contracts and she also has vodafone for work so this is a real issue.

So far I have reset the sure signal, Moved it to another location, enabled port forwarding and triggering, run trace routes, pings, and I still get the red flashing light, orange web light and orange phone light, and of course poor flaky signal.

 

The techie Stuff

IPv4 86.2.66.59 IPv6 ::ffff:5602:423b

 

Tracing route to 212.183.133.177 over a maximum of 30 hops

  1    <1 ms    <1 ms     1 ms  192.168.0.1
  2    16 ms    20 ms    25 ms  cpc16-farn7-2-0-gw.6-2.cable.virginm.net [86.2.66.1]
  3    16 ms     8 ms    10 ms  glfd-core-2a-xe-030-0.network.virginmedia.net [80.0.1.225]
  4    25 ms    33 ms     9 ms  brnt-bb-1a-ae17-0.network.virginmedia.net [62.253.174.89]
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7    22 ms    14 ms    15 ms  brhm-bb-1c-ae1-0.network.virginmedia.net [62.254.42.210]
  8    20 ms    22 ms    24 ms  tcl5-ic-2-ae0-0.network.virginmedia.net [212.250.15.210]
  9    19 ms    28 ms    23 ms  lndgw2.arcor-ip.net [195.66.224.124]
 10    19 ms    27 ms    19 ms  85.205.0.86
 11     *        *        *     Request timed out.

etc. etc..

 

Ping to Vodafone Frankfurt averages 28ms

Speed test to Vodafone Frankfurt 86Mbps download 12 Mbps Upload

Suresignal data

Suresignal  -  GU52 6TE

 

Sure Signal status active
3 Users

owner

Serial number 42152159820

Registered on 25/09/2015

 

Inside leg measure measurement, favourite holiday, pets name.... etc.

 

Please can you advise on how to fix this issue and also escalate the terrible service cover in Fleet / Church Crookham.

 

1 ACCEPTED SOLUTION

brosnan
2: Seeker
2: Seeker

Ok, after doing all the port stuff, and putting the SS in my DMZ, restarting just about everything. and resetting the SS after all that. Today around 11am it came alive. I was all prepared to wait teh 24 hours and go through the de-re registration pain, but magic fix

View solution in original position

1 REPLY 1

brosnan
2: Seeker
2: Seeker

Ok, after doing all the port stuff, and putting the SS in my DMZ, restarting just about everything. and resetting the SS after all that. Today around 11am it came alive. I was all prepared to wait teh 24 hours and go through the de-re registration pain, but magic fix