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Solution
04-07-2017 01:02 PM
I have been trying to reset the V3 Sure Signal for the past two days and have tried everything I could think of! Having found this template on another thread, I'm hoping you can help. Thanks
The issue you’re experiencing: No 3G service
What light sequence you're seeing: Red power light and first white globe light, flashing, only
Your speed test results from here. Download - 15.60; Upload - 0.93; PING - 30ms
Your external IP address from here. 86.186.96.89
Your Sure Signal serial number: 42152160141
The results of a traceroute.
traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 72 byte packets
1 bthomehub (192.168.1.254) 1.449 ms 1.176 ms 1.113 ms
2 217.32.145.8 (217.32.145.8) 15.854 ms 17.274 ms 16.220 ms
3 217.32.145.78 (217.32.145.78) 16.042 ms 15.729 ms 15.971 ms
4 213.120.181.182 (213.120.181.182) 20.472 ms 20.805 ms 20.907 ms
5 213.120.180.171 (213.120.180.171) 21.210 ms 21.010 ms 20.929 ms
6 217.41.169.109 (217.41.169.109) 21.259 ms 21.385 ms 21.173 ms
7 acc2-xe-0-3-1.sf.21cn-ipp.bt.net (109.159.251.237) 21.164 ms 20.965 ms 19.984 ms
8 core1-te0-0-0-7.ealing.ukcore.bt.net (109.159.251.33) 28.109 ms 25.787 ms 27.793 ms
9 peer6-te0-0-0-10.telehouse.ukcore.bt.net (109.159.254.104) 27.141 ms 27.880 ms 27.077 ms
10 t2c3-et-7-3-0-0.uk-lon1.eu.bt.net (166.49.211.230) 28.046 ms 27.443 ms 28.093 ms
11 166-49-211-254.eu.bt.net (166.49.211.254) 28.819 ms 29.123 ms 29.076 ms
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