My Sure Signal V3 stopped working the other day and has the flashing red light, and then the first and last icons are illuminated yellow which the manual states means "Your Sure Signal can't access the Internet properly".
I have changed the Ethernet cable to it, confirmed that the unit has an IP address on the network which it does, and below is the requested information.
Speed: 5.39 download and 0.94 upload
IP address: 31.50.179.181
Serial: 42164840474
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\James.Shingleton>ping 212.183.133.181
Pinging 212.183.133.181 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 212.183.133.181:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\Users\James>tracert 212.183.133.177
Tracing route to 212.183.133.177 over a maximum of 30 hops
1 2 ms 2 ms 1 ms www.routerlogin.com [192.168.0.1]
2 * * * Request timed out.
3 * * * Request timed out.
4 11 ms 11 ms 13 ms 31.55.186.184
5 12 ms 10 ms 10 ms core4-hu0-1-0-0.faraday.ukcore.bt.net [195.99.12
7.48]
6 12 ms 11 ms 12 ms peer6-BE8.telehouse.ukcore.bt.net [213.121.193.1
83]
7 10 ms 12 ms 12 ms t2c3-et-8-1-0-0.uk-lon1.eu.bt.net [166.49.211.24
0]
8 11 ms 14 ms 10 ms 166-49-211-254.eu.bt.net [166.49.211.254]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
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