hi
i have a sure signal v3 that has a flashing red light and a solid yellow mobile phone icon
i have reset the unit twice and also reset my router and then reset the unit still with no change.
i have no service or very intermittent to all three of our mobile phones.
unsure what to do next, any ideas?
i have a BT hub4
Speed Test
Ping 31ms
Download Speed 2.5Mbps
Upload Speed .36Mbps
Ping Test
Ping 35ms
Jitter 2ms
SS No 42143910521
IP Address
IP Address 86.178.245.137
Tracert route
1 1 ms 1 ms 1 ms BThomehub.home [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 30 ms 29 ms 29 ms 31.55.187.188
5 31 ms 30 ms 31 ms core1-hu0-9-0-0.southbank.ukcore.bt.net [195.99.127.164]
6 31 ms 30 ms 30 ms 62.172.103.23
7 30 ms 30 ms 31 ms t2c3-et-3-1-0-0.uk-lon1.eu.bt.net [166.49.211.236]
8 50 ms 30 ms 30 ms 166-49-211-254.eu.bt.net [166.49.211.254]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
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