Hi
I am with Virgin Media and have never managed to get the VSS box working at all, I have read other posts regarding this and applied the required port farwards and enabled IPSEC etc but this is still not working for me.
Can you please check this your end to see if the Sure Signal is viewable etc:
Speed Test Result:
http://www.speedtest.net/my-result/4017049293
Ping Test Result:
http://www.pingtest.net/result/113582580.png
External IP: 86.16.212.15
Sure Signal S/N: 40124234267
Traceroute:
tracert 212.183.133.177
Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
over a maximum of 30 hops:
1 8 ms 7 ms 7 ms 10.54.248.1
2 12 ms 7 ms 7 ms basl-core-2b-ae10-731.network.virginmedia.net [62.252.175.249]
3 12 ms 10 ms 19 ms popl-bb-1b-ae11-0.network.virginmedia.net [81.96.0.149]
4 * * * Request timed out.
5 * * * Request timed out.
6 11 ms 11 ms 14 ms nrth-bb-1b-ae0-0.network.virginmedia.net [62.254.42.130]
7 50 ms 37 ms 13 ms tele-ic-4-ae0-0.network.virginmedia.net [62.253.174.18]
8 18 ms 14 ms 41 ms ldngw1.arcor-ip.net [195.66.224.209]
9 14 ms 19 ms 15 ms 85.205.0.86
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
...
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