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30-10-2014 07:09 PM
Hi, I have been away and got back and noticed that my Sure Signal is not working.
Here are the results of the tests
Speedtest Download 71.09 upload 18.85
Ping 18ms Jitter 1ms
86.149.51.210
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms BThomehub.home [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 11 ms 11 ms 11 ms 31.55.187.232
5 20 ms 15 ms 15 ms 195.99.127.0
6 14 ms 14 ms 14 ms 194.72.31.139
7 14 ms 15 ms 15 ms lndgw2.arcor-ip.net [195.66.224.124]
8 15 ms 15 ms 15 ms 85.205.0.93
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Serial Number 21224706933
I need the device to work.
05-11-2014 07:03 PM
Hi @Solarpanel
It could be that the Vodafone Sure Signal is faulty.
Check here for our repair process, if the device is over 12 months old this will need to be replaced, see here.
Cheers,
Laura