Sure Signal and BT hub Infinity

[MissJennifer]

I can't tell you how frustrated I am after spending £100 on Sure Signal.

I have a BT home hub Infinity - never drops the signal.

Why is Sure Signal not working? I have reset it but this then drops out again after a short time.

I need my phone constantly for business as I work from home.

PLEASE HELP!!

Thanks,

Jennifer

[Ben_H]

Hi Jennifer,

We'll be happy to look into this for you to get it up and running again. 

Can you take a look at our Sure Signal Troubleshooting thread, and then post back your results if you’re not directed to an existing thread? Be sure to include which version of the BT Hub Infinity unit you have too.

Cheers, Ben