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Sure Signal gone from My account

hamp465
1: Seeker

Hello, joined vodafone 2 weeks ago, almost immediatley bought a sure signal, registered it got it working, all good.  I then brought my old number to vodafone, since then I cannot see my sure signal device, users etc online, and its not working with my new number.  I cant de-register and re-register as I don't get that option.  All I get is option to register your sure signal which I can't to because it is allready registered.

 

Help Please?.

1 REPLY 1

DaveCD
Moderator (Retired)
Moderator (Retired)

@hamp465,

 

We'll be happy to deregister this so it can be registered against your current number.

 

So we can pass security and make a start, contact our Live help team.

 

DaveCD