Sure Signal issues?

[RBaverstock]

Hi,

After having a SSV3 since January and having experienced no problem with it, its just stopped working. Solid power lIght solid first 2 white lights. No in use light and no signal on any of my phones. I've reset the SS I've reset the router and I've de-registered and re-registered the device on Myvodafone. Yet still no joy.

Is there a problem at the server end I wonder?


Please help

Rob

[RBaverstock]

Serial number 42150226332

[BandOfBrothers]

I appreciate you have tried some troubleshooting but please do take a look at these just incase something works. 

Please take a look through these Sure Signal Trouble Shooting threads :


https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Vodafone-Sure-Signal-troubleshooting/td-p/23917...


http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Troubleshooting-Please-read-before-posting/td-p/...


as these may help to resolve issues. They have links to the key things you can do to try and self resolve the issue you are experiencing.

Try plugging the sure signal in another plug outlet in another part of your home. 


FAQs : https://support.vodafone.co.uk/Network-and-coverage/Sure-Signal/

To note the Sure Signal Device comes with a 24 month warranty.