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This issue presents the following symptoms:
For version 1 Sure Signal (the one with four lights on the front):
- Lights one, two and four are solid which indicates the Sure Signal is connected, but isn't giving a 3G signal.
- Light three does not light up when attempting to make a voice or data connection through your Sure Signal
For version 2 Sure Signal (the one with 3 lights on the front):
- The power and system lights are both solid, Light three does not light up when attempting to make a voice or data connection through your Sure Signal
For version 3 Sure Signal (the plug in version):
- Lights one, two and three are solid
- Light four does not light up when attempting to make a voice or data connection through your Sure Signal
If you're experiencing this issue, please contact Live help.
