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Solution
18-06-2015 09:16 PM
Hi,
My sure signal has stopped working. I get a flashing red light and a solid orange light (internet).
Serial number- 40130439777
Speed test results- 4.23mbps
Ping- 31ms
External IP- 176.25.93.206
Tracing route to 212.183.133.177 over a maximum of 30 hops
1 2 ms 2 ms 4 ms SkyRouter.Home [192.168.0.1]
2 * * * Request timed out.
3 34 ms 29 ms 29 ms ip-84-38-37-54.easynet.co.uk [84.38.37.54]
4 33 ms 40 ms 37 ms lndgw2.arcor-ip.net [195.66.224.124]
5 49 ms 32 ms 32 ms 85.205.0.86
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
18-06-2015 09:23 PM
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
20-06-2015 07:35 AM
20-06-2015 08:04 AM
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
22-06-2015 01:20 PM
Which version of the Sure Signal are you using?
Please try a new Ethernet cable to see if this helps.
If you haven't already, please reset your Sure Signal.
23-06-2015 09:07 PM