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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74492 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229998 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204459 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

when contract over your over vodafone

you are a joke, last two upgrades, when I checked you had added items to up the bill, this got all the way to the top management, which I won.now your iphone 6. radio says it is useless, drop it and it breaks, hence your hard sell on the insurance.th...

gotoO2 by 2: Seeker
  • 9119 Views
  • 2 replies
  • 0 thanks

New contract but no phone..

My new contract with Vodafone starts today but the phone (iphone 6) is unlikely to be delivered till early October.  Why should I have to pay close to 1 months worth of a higher contract and not stay on my current one till the new phone is delivered?

DD by 11: Established
  • 11615 Views
  • 8 replies
  • 0 thanks

Why won't you let me cancel?

Dear tech team, Why won't you let me cancel my order? Vodafone says that it is too far in the process, yet Vodafone can't tell me when it will be delivered as they are awaiting stock. Surely now is the logical correct moment to cancel; such that no s...

Customer service? What a joke... Admin please respond.

So I'm a returning Vodafone customer from Three (Why you might ask). Well, I pre-ordered the iPhone 6 plus with Three, I was told it would be delivered on 19/09. They phonde me back the same day to say it will be delayed until the first week of July....

john876 by 4: Newbie
  • 11186 Views
  • 17 replies
  • 0 thanks

Resolved! iOS 8 update problems.

after updating my iPhone 5 im now left with a £500 phone which has no signal and restarts itself every minute.If i try to restore it downloads the iOS 8 which insidently takes 9 hrs and the cycle continues.I was hoping to renew my contract as its up ...

Resolved! iPhone 6 LTE

Hi, apologies if this has been posted about before. How come on my iPhone 6 there is no "enable LTE" option, even though I thought vodafone supported LTE? Plus, my iPhone only shows "enable 4G" and it comes up as 4G on my phone, no LTE. Am I missing ...

levi2017 by 2: Seeker
  • 13221 Views
  • 6 replies
  • 0 thanks

Nice phone

My wife just got the ip6 this morning and I have to say its very nice.  I am on team Sammy but I have to say I think the ip6 is the first iphone that i would actually consider hope your all enjoying yours :smileywink:

steveo67 by 12: Established
  • 9934 Views
  • 1 replies
  • 0 thanks

APN Settings

I have a Landvo L800 Android 4.2.2 phone that is unlocked. I have used a T-Mobile SIM card without problems. A friend has the identical phone and has the same problem - the T_Mobile SIM works fine but the VOdafone SIM does not. My Vodafone SIM allows...

Using HTC in China

I can't get a signal for my HTC here in China.  I've tried to connect to 2 Chinese networks but get a message saying my sim won't allow access to the network.  I can't use a Chinese sim either as it tells me my phone is locked. What can I do?

Iphone 6 plus Red Hot Plan...

After being a loyal vodafone customer for over ten years, I have finally felt compelled enough to use the forum!I signed up on a red hot plan a year ago in order every September to get the latest iPhone.So when pre-orders were announced I got on the ...

ha5016 by 2: Seeker
  • 10883 Views
  • 1 replies
  • 0 thanks
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