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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Here's the issue. I ordered my iPhone 10 days ago with Vodafone. Ringing them a week later to find out what was going on, I have made about 90 minutes worth of phone calls to speak to someone for a whole 15 minutes and I have been promised 3 call bac...
hi I have a problem with a V2 sure signal. working fine until I switched off while on holiday for a few days on my return the sure signal would not reboot! router is fine and i can access the internet i have change the cable between the router and su...
Online mobile broadband top ups haven't been working for a few days. On verification of the credit card, the following message is displayed: Sorry, we couldn't take payment. Please check you have the right card details and try again.. Not very helpf...
Hello Have an iPhone 5s on a (not 4G) contract. I noticed today that it was not getting any data when away from wifi, even though it indicated a decent 3G signal. Can still text and make calls but no emails or apps that need data will work. No in...
Hi, About 2 months ago, I received an e-mail from Vodafone saying my Sure Signal had been suspended due to inactivity. I have relied on my sure Signal for most days over the last 3 years or so don't understand the e-mail. Every time I contact Vodaf...
So yesterday i rung vodafone as they sent me a message regarding being a phones 4u customer i needed to take action regarding the changes to my contract... understandable.... So after a very short phone conversation i had placed an order for an iphon...
Hello all. I'm going to America in November and have purchased a simple mobile PAYG micro sim from the States which I will use over there instead of my Vodafone sim (for obvious reasons). The issue I'm having with my Xperia Z2 is that I need to add A...
Got my iPhone 6 Plus 16gb today - loks like i was one of the lucky ones. Well the thing is, I have used 6.6GB and have 5.3GB left. Someway short of the 16gb I thought i had bought. Surely IOS 8 is not 4.1 GB in size??? Other iPhones i have had have...
So I managed to finally pre-order my iPhone 6 plus this morning at about 9:15 this morning, received an email saying "Thanks for your order" and I got a text at the same time saying more or less the same thing. The first email has an order number (be...
Hi Having logged on to MyVodafone for the first time since it changed - because my girlfriend's phone has stopped working with the SS - I find that it does not appear under the Sure Signal tab in the Manage Services section. The site offers me the ch...
