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Sure Signal v1 Re-sync and firmware update needed Options

simreb176
2: Seeker
2: Seeker
Serial Number * 21223495181

Hi please can you check my firmware is up to date and re-sync please.

I have fallen off again after a power cut and have followed all the regular checks.

Showing all three lights solid.

Ethernet green light solid, orange flashing.

It is my phone that can't connect.

Kind regards

Simon
1 ACCEPTED SOLUTION

Retired-Ian_
Moderator (Retired)
Moderator (Retired)

Hi guys,

 

I've requested software upgrades for you both.

 

If you suffer from regular power cuts, it's worth investing in a surge protector for the Sure Signal.

 

Thanks

 

Ian

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10 REPLIES 10

uno
10: Established
10: Established
Thank you Ian for the resync and firmware update my sure signal is back up and running. I didn't actually have a power surge in my property but Virgin media had an outage in my area and the sure signal lost its connection and obviously did not like it.