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Solution

Sure Signal v1 Re-sync please

batecom
4: Newbie

hi

  i have  done  the   the normal things to get this working  with no joy

 

top 2 lights is on  and the  bottomn ligh  put no phone allowed to use can pick up a signal  

so  no  mobile signal here for a week now  

can you  resync the following number please

 

21196991141

 

many thanks

1 REPLY 1

Retired-James
Moderator (Retired)
Moderator (Retired)

Hi batecom,

 

I’ve re-synced this for you today but I’ve noticed that there is a location profile update that’s been detected.

 

Please log into your online account and change the postcode on the Sure Signal registration to ST1 5GP for 5 minutes and then change it back.

 

Once you’ve done this, please reset the Sure Signal again.

 

-Hold in the reset button until all lights go solid

-Pull the power lead and Ethernet cable out with the reset button still pushed in

-Continue to hold down the reset button and reconnect the power lead

-Wait for all lights to come on and then release the reset button

-Plug the Ethernet cable back in

 

James