My SS 21224324067 stopped working following a reboot of my virgin router.
I replaced the power supply as this failed a couple of years ago and I suspected it had again.
The first light is on constantly and the second is flashing.
I've done a couple of factory resets and replaced the network lead. The network lights are correct - one solid one flashing.
IP address 80.7.47.45
IPV6 address ::ffff:5007:2f2d
Ping 16ms
Upload speed 77.43 Mbps
Dowloand speed 5.02 Mbps
C:\Users\Andrew>tracert 212.183.133.177
Tracing route to 212.183.133.177 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 13 ms 13 ms 19 ms sotn-core-2a-xe-817-0.network.virginmedia.net [86.22.184.85]
4 * * * Request timed out.
5 * * * Request timed out.
6 16 ms 14 ms 15 ms brnt-ic-1-ae0-0.network.virginmedia.net [62.254.42.198]
7 16 ms 19 ms 60 ms m686-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.174]
8 33 ms 15 ms 19 ms 213.46.174.130
9 16 ms 17 ms 43 ms ae32-xcr1.lns.cw.net [195.2.24.126]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Can you resync and from your end and advise any further action I should take?
Thanks
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