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19-09-2015 02:07 PM
Sure Signal V3 is not working, no lights or power and not able to get any power into it
What light sequence you're seeing:
No lights on the Sure Signal whatsoever
Your speed test results from here.
Ping: 28ms
Download Speed: 10.63mbps
Upload Speed: 0.68mbps
Your external IP address from here.
176.254.33.251
::ffff:b0fe:21fb
Your Sure Signal serial number:
40124129731
The results of a traceroute.
19-09-2015 02:18 PM
Hi tchandler,
I assume you have tried it in a different socket?
A complete failure can only be returned to Vodafone for repair, the easiest way being via your local Vodafone shop.
Sure Signal devices are subject to a 24 month warranty, if older, a charge for the repair will be made.
Regards.
Mike.