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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74085 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229921 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204029 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Upgrade recommendation from BB curve 9300

I am using a red BB Curve 9300 and wanting to upgrade. I did so on Monday and took delivery yesterday of Violet BB 9320, dont like it at all and made arrangements for it to go back. It is too light in weight and felt tinny. We dont have a shop close ...

SMS Delivery Reports

Hello, This should be an easy one but I can't find any info on the website! Do Vodafone charge for delivery reports? I have been with Virgin who didn't and switched to Orange who did, charged at 0.001p apparently, I used them not thinking how it woul...

robynw by 4: Newbie
  • 17458 Views
  • 3 replies
  • 0 thanks

Pls de-register my BB PIN & IMEI

Dear Sir, I was living in UK for 3 yearsand I had blackberry 9780 phone on contract with you. I enjoyed services during this period. I left UK last year and went to my home country India. Before leaving, I got my blackberry unlocked. But here, when I...

rajat12 by 2: Seeker
  • 11537 Views
  • 3 replies
  • 0 thanks

Cannot Send or Recieve MMS

My BB Curve 9300 3G will not receive or send any MMS content.  Sometimes the MMS comes in and says **not retreived yet** click on download now and it hangs on "receiving content".  Cant send either. Spoke to Vodafone who have been little help, they h...

Blackberry Data Plans

Hi guys, I understood that the BIS was able for 5£/month but I wanted to know what is the price for the BES option.Unfortunately I could not find this information online. Thanks. Regards,Christophe

blackberry internet service and enterprise account activation??

I topped up today at 3.30pm after getting a new blackberry and opted into the blackberry internet service, 5 pound has been taken but no services added after recieving a text saying they would text me within 60 minutes to confirm activation? Ive trie...

nats18x by 1: Seeker
  • 10319 Views
  • 1 replies
  • 0 thanks

Transferring from Blackberry Bold 9900 to Q10

Hi my mum has upgraded her phone from a Blackberry Bold 9900 to a Q10. I have looked online at trying to find out how to transfer all of her data but there seems to be some sort of issue between the two operating systems or something?Could someone pl...

Resolved! 9360 wifi hot spot

no hotspot on pay as you go why not as on the andriod you can use your data package on the wifi hotspot so why not on blackberry if you also have a data pack and as i bought this phone from vodafone derby store and they did say it would work when i u...

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