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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74111 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229924 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204035 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Unidentified Subscriber

I've got the unindentified subscriber message thing, but it's only on one person, so I don't know if it's just them? but, when I sent a text to 9770 to check my message settings, I never got one back. I've checked everything & it all seems fine, so I...

xnswx13 by 1: Seeker
  • 13025 Views
  • 3 replies
  • 0 thanks

can't send text messages

Earlier I was texting and suddenly I got the little clock symbol by my messages meaning they are still waiting to be sent... I can call people and receive texts, I just can't send them. I went through the troubleshooting on the site but it was unhelp...

Blackberry internet service log in problems

My blackberry has stopped receiving emails. When this has happened before I have managed to reset it by logging in to blackberry internet service provider. So I tried logging intohttps://bis.eu.blackberry.com/html to check what was happeningFor some ...

pennhit by 2: Seeker
  • 10508 Views
  • 1 replies
  • 0 thanks

Upgrading help

I have a Blackberry Bold 9900, which is close to the end of a 24 month contract, but the phone is playing up more and more, to the point I feel like stamping on it sometimes!I have checked and the earliest I can upgrade is March, which allthough is n...

blackberry bold 9900 hotspot

Hi, I'm wondering if anyone could tell me which data plan I should be subscribed to for the hotspot to work. All replies appreciated

Faulty Blackberry Torch 9860

I wonder if anyone could give me some advice please.  I have a Blackberry Torch 9860 which is still within warranty, I am now on my third Torch 9860 due to the phone freezing, turning itself off and the button at the top sticking so I couldn't turn o...

vhr100 by 2: Seeker
  • 13736 Views
  • 8 replies
  • 0 thanks

Blackberry 9900 Bold not charging ?

Hi my wife has a Blackberry 9900 Bold that no longer charges.We have 2 chargers and one is very lose in the phones charging socket and won't charge at all.The other fits slightly better and sometimes charges for a bit. Obviously the phones charging s...

Mezza180 by 4: Newbie
  • 12191 Views
  • 1 replies
  • 0 thanks

Blackberry 9320 - Email set up problems.

Ok, my son and husband both have blackberry 9320 handsets, son has changed to iPhone and husband wants to use son's blackberry. Husband synced phone to Blackberry to laptop, switched devices etc. Put sim into blackberry, email addresses have copied o...

SarahJB by 4: Newbie
  • 11636 Views
  • 1 replies
  • 0 thanks

Top Up/Blackberry Internet Service Fault

Topped up £10 twice, says I'm opted into Blackberry Internet service when I'm definitely not as I can't get online.How can you fix this?

AtroxJoi by Not applicable
  • 10954 Views
  • 1 replies
  • 0 thanks
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