Top Up/Blackberry Internet Service Fault

[AtroxJoi]

Topped up £10 twice, says I'm opted into Blackberry Internet service when I'm definitely not as I can't get online.How can you fix this?

[Jenny]

Hi AtroxJoi,

Please accept my apologies, we seemed to have missed your post.

Did you get this sorted? Let us know if you need any further help.

Thanks,

Jenny