Sure Signals not working on our network

[benjay93]

Hi there,

We are a small ISP and are having issues with customers unable to use their Sure Signals, including our own one. We are wondering if you can check if our IP range is Whitelisted. 185.73.148.0/22.

Thanks 

Ben

[benjay93]

This is rather urgent for us. If we could get a reply soon please!

Ben

[Gemma]

@benjay93 - That IP range is already showing on our whitelist.

Please ask all users to follow the steps from our Sure Signal troubleshooting guide.