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31-01-2015 01:48 PM - last edited on 16-02-2015 08:59 AM by Retired-Jamian
Hi,
My sure signal is not working it is a sagem ver 1,lights 1,2 & 4 are lit but light 3 does not lit only when i carry out reset.
I have tried reset & deregistering & reregistering with no joy
speed test
ping 25ms
download 27.64 Mbps
Upload 4.15 Mbps
serial number 21221065796
IP 81.157.1.149
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Ian>tracert 212.183.133.177
Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms BThomehub.home [192.168.1.254]
2 13 ms 14 ms 14 ms 217.32.141.131
3 15 ms 14 ms 14 ms 217.32.141.190
4 16 ms 17 ms 17 ms 212.140.235.82
5 17 ms 17 ms 17 ms 31.55.164.229
6 17 ms 16 ms 17 ms 31.55.164.109
7 17 ms 17 ms 17 ms 109.159.248.249
8 27 ms 22 ms 23 ms core1-te0-3-0-16.ilford.ukcore.bt.net [109.159.2
48.156]
9 21 ms 22 ms 22 ms peer1-xe10-0-0.telehouse.ukcore.bt.net [109.159.
254.122]
10 25 ms 25 ms 22 ms lndgw2.arcor-ip.net [195.66.224.124]
11 25 ms 25 ms 25 ms 85.205.0.93
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Look forward to your reply
Solved! Go to best answer.
14-02-2015 01:20 PM
Hi @suntek
It appears that the latest Firmware hasn’t reached your Vodafone Sure Signal.
I’ve had this sent through again for you.
Please leave the device plugged in and turned on for 24 hours.
As Sukhi has advised before once this time period has elapsed, reset the phone and the Vodafone Sure Signal.
Cheers,
Laura
03-03-2016 03:20 PM
04-03-2016 10:33 AM
04-03-2016 11:38 AM
I've checked the account and the location is correct.
04-03-2016 11:46 AM
@j4sbw - In the location part, it'll ask what floor the Sure Signal is on. That part is currently blank and needs updating.
04-03-2016 09:33 PM