Sure signal v1 not working

[cpt666]

Just noticed my my suresignal v1 is stuck on 1 solid green bar serial number 21224347050 tried the usual resets and different cable etc 

any help would be great 

[cpt666]

Just noticed my my suresignal v1 is stuck on 1 solid green bar is it possible to resync my suresignal serial number 21224347050

[Retired-Charles]

@cpt666 I've completed the resync of your Sure Signal. Please leave it connected for the next 24 hours to allow for any updates.

It did show a location move which may have affected the service, this has now been resolved.