Hi
for years the sure signal has worked fine with same phone - nothing has changed except cannot get any signal from it now
Also cannot see it on my online account - box number 21230015691
have done the usual re-boot etc & no joy
test results are
DL 6.28
UP 0.35
Ping 42
Jitter 2
IP 81.158.134.181
Tracing route to 212.183.133.177 over a maximum of 30 hops
1 36 ms 99 ms 99 ms BThomehub.home [192.168.1.254]
2 38 ms 37 ms 37 ms 213.123.107.250
3 39 ms 38 ms 38 ms 217.32.98.193
4 40 ms 39 ms 39 ms 213.1.69.150
5 39 ms 54 ms 39 ms 217.41.168.102
6 41 ms 38 ms 39 ms 217.41.168.65
7 39 ms 41 ms 39 ms 217.41.168.107
8 39 ms 39 ms 40 ms acc1-te0-0-0-21.l-far.21cn-ipp.bt.net [109.159.2
49.94]
9 39 ms 40 ms 39 ms core4-te0-0-0-18.faraday.ukcore.bt.net [109.159.
249.45]
10 39 ms 41 ms 39 ms host213-121-193-165.ukcore.bt.net [213.121.193.1
65]
11 72 ms 42 ms 43 ms lndgw2.arcor-ip.net [195.66.224.124]
12 41 ms 41 ms 42 ms 85.205.0.93
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
