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07-11-2014 10:53 AM
Once you have registered the number to your Sure Signal, it can take up to 24 hours to start working. You will need to ensure WiFi is switched off.
If it doesn't work, I would try the usual troubleshooting steps of restarting the phone and the Sure Signal before contacting Technical Support.
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07-11-2014 03:47 PM - edited 07-11-2014 03:49 PM
Has your friend tried to make calls connected to the Sure Signal?
When a call is made on the Sure Signal, you'll see this on the lights on the Sure Signal itself.
Check on the administration tool that the number in question is now showing.
DaveCD