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Solution

SureSignal 1 not working

martincgwright
2: Seeker
2: Seeker

The sure signal is showing a solid power light after power on, but no further activity or lights after the initial flash through the four lights followed some time later by light four flashing for about a minute.. Tried the reset procedure, tried removing then re-adding the SS to my account. Network has not changed at my end, SS ethernet port lights flashing with data. Rebooted router etc. Also changed power supply - no change

 

Can Vodadone reset the box or advise please. Number is 21221753862

 

Help please

2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

I believe the Texh Team can ReSync your Sure Signal and I'm sure once they see your post here they'll try to help. 

 

To note the Sure Signal Device comes with a 24 month warranty.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

ChazzD
Moderator (Retired)
Moderator (Retired)

@martincgwright

 

I've done a resync of your Sure Signal.

 

Please leave it for 24 hours then reset the device. 

 

It may take up to one hour for the Sure Signal to come back online.