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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73342 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229773 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 202332 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal V3 - Poor sound quality for the receiving caller

Hi, I have recent bought a VSS version 3 and the indications are that it is working, ie the lights are as they should be.  The problem is when I make calls, the receiving individuals are complaining about the quality of the call and common comments a...

Resolved! Cannot administer my Sure Signal

I have a V2 Sure Signal that is working fine, but I now want to add new numbers to it. When I log into My Account I only get the option to register a sure signal. If I try to register it a message appears saying ti is already registered. The Sure Sig...

VSS1 lights 1,2 & 4 on and steady. No 3G signal. Fibre connection.

Hi I've had problems on and off now for a while and it driving me nuts as I'm losing business over this.Lights 1,2&4 are on but not picking up my handset. I've recently upgraded mobile (but problem is still there) and was experienced with previous ph...

Sure Signal

Hello, I recently changed from payg (with online account) to a pay monthly sim. It took 9 days to port my number, which finally happened last Sunday. I then had to make a new online account as the PAYG one was cancelled. My sure signal box does not r...

sasgirl by 2: Seeker
  • 11182 Views
  • 1 replies
  • 0 thanks

Vodafone Sure Signal V2 solid red light only

Hi I have been using my Vodafone Sure Signal V2-V for 2 years now without any problems. However it has now stopped working entirely and only has the red power light on. Even when I press the reset button only the power light blinks for a couple of se...

khanja by 4: Newbie
  • 12178 Views
  • 5 replies
  • 0 thanks

Sure Signal not working

Hello, My Sure Signal v2 is not working. We have two phones registered, a Samsung Galaxy S3 and an HTC Desire, both 3G compatible, but neither work. Ocassionally we see strong signal (full bars), but when we try to make a call or send a text, we get ...

simply shocking

signal service shocking and your sure signal box is pitiful at best,  6months or more for you to fix a signal problem, so i get a sure signal box that hardly works have to unplug it on a daily basis, and not i cant even log into my account or live ch...

O2 Wi-Fi in McDonalds

For the past couple of weeks I've been unable to connect to the O2 wi-fiin McDonalds using my Blackberry 9360. I just get a message saying'Please open your browser to connect to wi-fi' displayed in the browser!Never had a problem before, has anything...

raymartin52 by 13: Advanced Member
  • 13736 Views
  • 6 replies
  • 0 thanks

Resolved! Will my new simcard auto-find my device?

Hello admin I've just migrated to a new handset which required a new sim but staying on the same number (ending 543); The sim is working but not yet picking up the 3g sure signal... is there anything Vodafone need to do to re activate so it will conn...

unsure by 3: Seeker
  • 11052 Views
  • 2 replies
  • 0 thanks
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