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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Having connection problems Has worked well for years and now suddenly stopped. Done all the tests and resets recommended here but will still not work. Top two lights and bottom light on but 3 light down off.wifi and inetrenet ok for all pcs and route...
HI Both my wife and I acquired new Motorola Moto G phones running on Android on monthly contracts. The internet works fine on the phones but we are unable to send picture messages. I had a quick look at the APN and it seems to be be set up correctly ...
I have recently got a sure signal V1. I have registered it on MyVodafone and set up the telephone numbers to it (owner + one other). Lights 1, 2 and 4 are lit continuously. Light three does not light at all, suggesting that neither phone is connectin...
I have used my SS with my HTC Sensation XE for months with no problems, but today, I have been unable to get a phone signal. The Power and System lights on the SS are constantly alight, as normal. I have tried re-setting the modem serving the hous...
Hi,Has the V3 VSS for about 3 months, hasn't worked for a month or so now.Tried all the resets, done the port forwarding.S/N is 40132755022Service Provider is BT, Home Hub 3If I do the tracert it fails immediately, makes no hops at all, I suspect tha...
My suresignal can't pick up the right GPS address. It says I live in miniminchamption rather than my actual location. How do I solve this becuase it affects my device manager so I can't track down my Galaxy S4 if I lose it.
HiHave had SS v1 for quite a few years with no problem but over the last few weeks I can hear fine but other people cant hear me only static & the odd word, this is the same on two phones.I have tried resetting a number of times, moved the ss away fr...
Hi My SS1 (serial number 21196773309) has stopped working for about a week. I have done multiple resets on both SS and phones but none of the Vodafone phones are getting a 3G signal. I have had the SS for about three years without any issues. I als...
Spent ages discussing sure signal problem then just as resolution was about to happen site crashed! The live 24/7 always available chat isn't what it says. I think I need a replacement box. Can anyone help?
I just got a new vss3 yesterday, and upgrated to BT infinity2. I registered the VSS, and tried to set it up as guided. but the lights indicate that my VSS CAN NOT access my router - please check you router setting (IP issue). mu question is: how to c...
